SMS Text Messaging Policy
Last Updated: 01/01/2025
SMS TERMS AND CONDITIONS
By opting in to receive SMS messages, you agree to the following: receive SMS messages from Windham Lawn Care LLC to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.
– **Opt-In** – Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in:
“You have successfully been subscribed to messages from Windham Lawn Care LLC from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe.”
– **Opt-Out** – Reply STOP at any time to unsubscribe. You will receive a confirmation message:
“You have now been opted-out and will receive no further messages from Windham Lawn Care LLC from this number. Reply START to resubscribe.”
– **Help** – Reply HELP for assistance. You will receive:
“For additional information, please call Windham Lawn Care LLC at 518-734-0566. To opt-out, reply STOP.”
– **Privacy** – Your information is used only for the stated purposes. See our full Privacy Policy on our website. [ Privacy Policy Link ]
They currently obtain SMS consent verbally. We recommend the following verbiage.
“Hello, this is Eric from Windham Lawn Care LLC. We’d like to send you SMS messages to keep you updated on your inquiries with us. Message frequency may vary, and standard message and data rates may apply. You can opt out at any time by replying STOP. For assistance or more information, reply HELP. Your mobile opt-in data will not be shared with third parties. May I have your permission to send you these messages?”
At Windham Lawn Care LLC, we are committed to providing our customers with an excellent service experience, and part of that commitment involves communicating with you through SMS text messaging. This SMS Text Messaging Policy (“Policy”) explains how we collect, use, and protect your phone number, as well as your rights regarding text messages you may receive from us.
Please read this Policy carefully to understand how we handle SMS text messaging and your preferences.
1. Opt-In and Consent
By providing us with your mobile phone number and agreeing to receive SMS messages from Windham Lawn Care LLC, you consent to receive text messages from us regarding orders, promotions, alerts, updates, and customer service. You are not required to opt-in to SMS messages as a condition of any purchase or service.
To opt in, you may need to:
- Sign up for notifications through our website or app.
- Opt in via SMS by replying with specific keywords (e.g., “YES” or “SUBSCRIBE”) to a short code or number we provide.
By consenting, you agree to receive recurring automated promotional and transactional messages from us. Message and data rates may apply based on your mobile service provider.
2. Types of Messages
The SMS messages you may receive include, but are not limited to:
- Order Updates: Notifications about order status, service scheduling, or cancellations.
- Promotional Messages: Offers, discounts, and promotions related to our lawn care services.
- Customer Service Messages: Responses to inquiries or issues you’ve raised with our customer support team.
- Reminders: Important reminders regarding scheduled services, lawn care tips, or special offers.
We will always aim to provide relevant, useful content, but you can opt out at any time if you no longer wish to receive SMS communications.
3. Opt-Out/Unsubscribe
You can opt out of receiving SMS messages from us at any time by:
- Replying “STOP,” “CANCEL,” “UNSUBSCRIBE,” or “END” to any SMS message we send.
- Following the unsubscribe instructions provided in each message.
Once we receive your request to opt-out, we will stop sending you text messages, except for messages related to any open transactions or ongoing support issues you may have. Standard message and data rates may apply to opt-out messages.
4. Message Frequency
Message frequency may vary depending on your interactions with us. For example, if you are receiving promotional offers, you may receive messages more frequently during special promotions or service updates. On the other hand, service-related messages may only be sent when necessary (e.g., appointment reminders or status updates).
5. Data Privacy and Security
We are committed to protecting your privacy. Your mobile number will only be used to send you text messages as part of our communication with you. We will not sell, rent, or share your mobile number with third parties without your explicit consent, except where required by law or as described in our Privacy Policy.
We also take reasonable measures to protect the security of your personal data and prevent unauthorized access to your information. However, no method of electronic communication is completely secure, and we cannot guarantee the absolute security of SMS messages.
6. Standard Messaging and Data Rates
Please note that depending on your mobile carrier and plan, standard messaging and data rates may apply when you receive SMS text messages from us. These charges are beyond our control and are billed by your mobile service provider. If you have questions about your carrier’s messaging rates, please consult with them directly.
7. Contact Us
If you have any questions or concerns about this SMS Text Messaging Policy, or if you need assistance with opting out or managing your preferences, please contact us:
- Email: info@windhamlawncare.com
- Phone: 518-734-0566
- Address: 40 Campbell Road, Ashland NY 12407
8. Changes to This Policy
We may update or change this SMS Text Messaging Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information.
By continuing to receive SMS messages from us after changes are posted, you accept those changes.
Effective Date: 01/01/2025
Windham Lawn Care is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
Information Collection:
We collect only the information necessary to provide and improve our services. This may include name, email address, messaging consent, etc. We do not sell, rent, or share this information with any third parties.
How We Use Your Information:
The information collected is used solely for communicating with the intended party. We do not share your information with external parties for marketing or any other purposes.
Your Choices:
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at 518-734-0566
Policy Changes:
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
Last updated: 03/27/2025
This policy now reflects your company name, Windham Lawn Care LLC, and includes the relevant details regarding SMS communications. Make sure to tailor it further as needed and ensure compliance with any applicable local regulations.
